Telehealth Increases Access to Specialty Consults
Many specialty practices are often quite far away from where patients live, particularly if they are in a rural area, something which puts additional travel and time barriers to accessing care.
Method & Implementation:
The two facilities decided to use a simple webcam service, Skype, and create new materials that allowed them to provide proper education to patients. All they required were 2 laptops, one at either location, that could provide this service along with physicians comfortable using them.
Challenges & Barriers:
- Making patients and physicians comfortable with using webcams to discuss sensitive topics
- Adequate educational materials that translated via telehealth
- The Genetics Center now sees 5-10 patients a week via webcam, and patient satisfaction is high.
To learn more about the Genetics Center's telehealth services, a full SCHA story is available .
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