Life Interrupted

JoAnn Brink, a licensed social worker with a master’s degree in counseling, had a wonderful life that included a loving husband and a fulfilling career. Then, unexpectedly, everything changed. Her husband died. She lost her job. For the first time in her life, JoAnn was without health insurance.

A diabetic, JoAnn began to fear how she would afford necessary medical care and medications without health insurance and limited financial resources. “I had been getting 90-day prescriptions, so when the medications began to run out, I realized, ‘Oh my goodness, I don’t know how I’m going to get these refilled. I don’t know how I’m going to get a prescription again. I don’t know how I’m going to afford it.’”

In JoAnn’s previous job, she helped low-income families get resources needed to remain healthy. Without health insurance, she found herself navigating the same resources she once recommended to clients; it was humbling. “Instead of being the one helping others, I was the one in need of help.”

After three months without health insurance, JoAnn heard about AccessHealth through her church. She decided to apply, was approved as a patient, and connected to Dr. Debra Wagner at Mountain Lakes Internal Medicine. The AccessHealth staff worked extensively with her to apply for and receive prescription assistance for her diabetes.

JoAnn finds immense value in the time and effort given to her. “AccessHealth coordinated my medical care beautifully. In addition to the doctors and Oconee Medical Center providing excellent care, the AccessHealth nurse case manager kept up with who I saw, what I saw them for, who I might need to see next, and what my obstacles were.” Happily, JoAnn found a full-time job with health insurance. “AccessHealth has been a lifesaver. I am very grateful to this medical community.”

05-18-2015 01:34 (EDT)