Hospital Improvement & Innovation Network

Hospital Improvement & Innovation Network

Hospitals Working Together

Health care is complex. So are the issues we face as we strive to make it better. What’s the best way to solve them? 

It’s the common thread in so many of our success stories – collaboration.

Historically, hospitals have considered other facilities competitors, not partners. But through a strong, shared desire to make care better, safer and more affordable in our state, South Carolina hospital leaders and staff are becoming expert collaborators.

In 2011 the federal government established “Partnership for Patients,” a health care reform program supported by the Centers for Medicare and Medicaid Services. 

Designed to prevent unnecessary re-hospitalizations, infections and other issues within hospitals, the program centered around a regional educational collaborative (called a Hospital Engagement Network or HEN) where providers learn new solutions from those that are doing well, and explore strategies as a team. 

SCHA and healthcare improvement company Premier Inc. led the South Carolina HEN. Due to the program’s significant success in its first two years, our state’s HEN received a federal grant to continue this important work in 2016 under HEN 2.0. To date, Premier hospitals met the 40 percent reduction goal in EED, OB harm, preventable VTE, SSI after knee replacement surgery, stage 2 pressure ulcers and CAUTI. Premier Partners have also collectively completed more than 1,350 site visits, 115 focused site visits, and more than 7,600 coaching calls.

Since September 2016, SCHA and Premier have continued their work in the new HIIN (Hospital Improvement & Innovation Network) an effort that builds upon the collective momentum of the HENs and Quality Improvement Organizations to reduce patient harm and readmissions. This current contract is part of a broader effort to transform our healthcare system into one that works better for the American people and for the Medicare program.


HEN RESULTS SINCE 2011: More than 28,000 harmful events prevented.

TOTAL COST SAVINGS: More than $1 billion dollars saved

PARTNERS: Over 450 network hospitals, Centers for Medicare and Medicaid Services, Premier Inc.

The Duke Endowment Logo

This work is made possible by the generosity of The Duke Endowment. South Carolina’s hospitals are grateful for the vision of James B. Duke, who established The Duke Endowment in December of 1924. For more information on the legacy of Mr. Duke and the work of The Duke Endowment, visit