Job Listings

Current Open Positions:

Manager, High Reliability

Manager, Information Technology

Accounts/Data Reconciliation Specialist

Manager, High Reliability

Supervisor

Director, Transformation

Qualifications

  • Minimum education – undergraduate degree in a healthcare-related field with at least three or more years of direct experience in a hospital/healthcare environment 
  • Strong communication skills (written and verbal)

Basic Function

  • Manage statewide implementation/execution of high reliability concepts in South Carolina hospitals
  • Work with individual hospitals to improve the reliability of health care delivery system-wide

Duties

  • Supports connectivity between SC hospitals and communities to move collectively towards high reliability
  • Actively works with all SC hospitals as requested to implement critical elements identified in SC specific High Reliability work (e.g. Just Culture, Robust Process Improvement, establish Patient and Family Advisory Council, Leadership Engagement)
  • Develop recruitment plan for new hospitals and retention plan for current members
  • Supports and actively engages the High Reliability Leadership Team for ongoing development, review and feedback
  • Supports and enhances the importance of hospital leaders’ visible commitment to high reliability to shape and promote facility wide culture change
  • Supports and continues tool and resource development and expands current and new educational offerings to an online learning lab format
  • Works with SCHA Data Team to determine critical data elements, measurement tools and analytics to show statewide and facility specific progress
  • Works collaboratively with all levels of SCHA, all service lines and external partners

Span of Supervision

This position will not have supervisory responsibility.

Physicial Demands and Travel Requirements

Regular travel is required.

To Apply

To submit your resume, please email Diana Zona at dzona@scha.org.

Please note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

 

 

Manager, Information Technology

Supervisor

Director, Information Services

Qualifications

  • Bachelor’s Degree in a related area with 3 to 5 years of day-to-day operations of a LAN/WAN and experience in installation, operation and repair of IT equipment. A+, Network+ or Microsoft certifications preferred.
  • Office 365 administration experience required.
  • Must be able to provide excellent customer service, communicate effectively, and have experience working with end users in a team environment.
  • Must be able to multi-task and prioritize assignments.

Basic Function

The manager, information technology provides system support (network connectivity, server management, hardware purchase and installation, software installation/support, support for peripheral devices) and technical support directly to end users. 

Duties

  • Installs and supports Local Area Networks, Wide Area Networks, network segments, Internet and Intranet systems
  • Orders, configures, tests and maintains desktops, laptops, printers and other peripherals including configuration updates and software patches
  • Performs daily network administration and connection (managing servers, ensuring successful backups, active directory management, network cleanup, email administration and storage management).
  • Performs hardware/software diagnostics and completes or coordinates repair
  • Communicates with end users on issue resolution
  • Actively protects information and infrastructure from external and internal threats and ensures compliance with regulations regarding access, security and privacy
  • Ensures connection for remote access and user ability to access SCHA documents and programs
  • Serves on the internal Emergency Preparedness team
  • Provides support to the William L Yates conference center for AV equipment
  • Configures office phones including voicemail, faxing and user access/training
  • Acts as liaison between vendors and SCHA staff for maintenance and replacement of technology (including making recommendations for change based on strategic plan and/or new initiatives)
  • Acts as technical liaison with outside web developers, contracted network solutions providers and other consultants to ensure contracted work aligns with SCHA systems and goals
  • Maintains network documentation, passwords, software and creates knowledge base documents when appropriate for cross training
  • Serves as corporate cell phone liaison (ordering, account management, configuration, plan analysis)
  • Works with IS director to develop annual IT budget

Span of Supervision

This position will not have supervisory responsibility.

Physicial Demands and Travel Requirements

  • Ability to lift/move 40 pounds
  • Occasional in-state travel and basic knowledge of SCHA initiatives and programs
  • Ability to work independently and take initiative- requires forward thinking and application of knowledge to other situations

To Apply

To submit your resume, please email Sue Alvarez at salvarez@scha.org.

Please note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

 

 

Accounts/Data Reconciliation Specialist

Supervisor 

President, Healthcare Staffing Services

Qualifications

 

  • Associate’s degree and a minimum of one year of experience with gathering, reconciling, analyzing, and sharing accurate and meaningful data and information
  • Strong knowledge and experience reconciling discrepancies from various data sources using advanced Excel functions or SQL Querying tools.
  • Basic accounting knowledge also desired. 

 

Basic Function

The position is responsible for collecting and collating information from multiple data sources and conducting related research to resolve variances. This position will also be required to contact vendors and member hospitals via email and/or phone to resolve variances found.  

Duties and Responsibilities

 

  • Conduct complex research of system variances and account discrepancies.
  • Demonstrate strong computer, analytical, communication, and critical thinking skills.   
  • Collect, evaluate, and prepare reports.
  • Ensure quality control of all data; Resolve problems and inconsistencies with data.
  • Calculate quarterly expense percentages owed to each state association.
  • Calculate software comparisons and quarterly software expense breakdowns. 
  • Enter data into data systems using manual key-entry or scanning technology and delete any duplicated or outdated information. 
  • Monthly invoices based on the above monthly reconciliation efforts 
  • Monthly statements mailed, emailed to the staffing agencies
  • Investigates accounts receivable discrepancies Initiate small balance write offs, customer reconciliations and processing credit memos and debit memos
  • Collection of past-due accounts and agency usage reports by email and phone. 
  • Assist team with duties and special projects assigned by the President, HSS

 

Span of Supervision

none

Physical Demands and Other Requirements

 

  • Detail oriented, self-motivated, willing to take initiative. Strong written, verbal and interpersonal communication skills.  
  • Ability to expedite a voluminous flow of detailed work. Ability to effectively use technology, to include: Outlook, Excel, Word, SCHA website, bulk email, contact management system.
  • Professional demeanor with understanding of etiquette and protocol. 

 

To Apply

To submit your resume, please email Sherry Kolb at skolb@scha.org.

 

Please note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.