Improving the Patient Experience

The Every Patient Counts (EPC) partnership, led by the South Carolina Hospital Association, Health Sciences South Carolina, Mothers Against Medical Error and PHT Services, Ltd. was created to advance patient safety and quality of care in every hospital in South Carolina. The EPC vision is that all South Carolina hospitals and providers will deliver safe, high quality health care with care and compassion to each patient every time.
The EPC partnership aims to establish a culture of continuous improvement in the quality, efficacy and safety of patient care across all health care organizations and providers statewide. These efforts rely on collaboration among South Carolina hospitals, as well as other partners throughout the state and, in many cases, the nation. The EPC partners recognize and appreciate the extraordinary efforts by all partners as they work toward the goal of providing the best and safest care delivered with consideration and compassion.
The SCHA Quality Advisory Council, responsible for providing oversight and direction for the Every Patient Counts initiatives, has set forth four major system aims:
1. Create an organizational culture of safety with engaged leadership.
2. Improve the quality and outcome of evidence-based medical care for key patient populations.
Safe Surgery 2015: SC
SC Mission: Lifeline
3. Eliminate preventable, serious adverse events and unintended patient harm.
4. Establish a patient-centered environment of care with open and transparent communication.
SCHA Quality Advisory Council
SCHA Quality Advisory Council membership includes administrative and clinical leaders from member hospitals across the state who provide strategic guidance and direction to the SCHA Board and member hospitals in the areas of quality improvement and patient safety. The primary focus of this Council is to provide oversight for the SCHA Quality and Patient Safety Teams regarding the specific functions and activities related to the partnership, monitor the impact and value of this partnering effort for member hospitals and the patients they serve and guide the development of strategic alliances with other key health care system stakeholders in South Carolina.
Site Visit Request
The SCHA Quality and Patient Safety Team is committed to helping every member hospital in South Carolina meet their quality improvement and patient safety goals and providing a broad range of consultative services to each hospital. If your hospital would like to request a visit from any member(s) of our team, please complete the Quality and Patient Safety Site Visit Request Form located on the right side of this page under “Resources” and return it to Kimberly Hubbard. For additional information about scheduling a site visit, please call Kimberly at (803) 744-3557.