Current Job Listings

Clinical Improvement Advisor, Quality and Patient Safety

Basic Function

The role of this position is to assess, support and drive quality improvement aligned with the goals and strategies set within the South Carolina Hospital Association Quality and Patient Safety Program. The Clinical Improvement Advisor is primarily focused on project management for specific quality and patient safety initiatives with defined groups of hospitals and other healthcare providers. Key responsibilities of this role include assessing the facilities’ ability to perform against key quality/performance goals, assisting each facility in developing their respective High Reliability Action Plan, providing consultation and coaching for relevant staff from these facilities and supporting ongoing staff engagement with their Action Plans.

Specific Responsibilities

Support collaborative development of the High Reliability Action Plan for each assigned facility.
Performs evaluation on evidence based practices, gives direction to facility on improvement efforts and works towards specific performance goals.
Collaborates with other project directors within SCHA, Quality Measurement Services team, Quality Communications team, physician champions and subcontractors, and externally works closely with quality improvement teams, clinician specialties and Senior Leaders (VP, COO, and CEO) to identify and drive process improvements and staff engagement within assigned facilities.
Collaborates with all SCHA Project Staff to collectively design and implement program deliverables.
Is responsible for monitoring and reporting clinical improvement results for assigned facilities.
Assists in developing toolkits as needed.
Assists in providing education and technical assistance to key individuals at member hospitals.
In conjunction with the SCHA Quality and Patient Safety Program staff, assists in preparing and distributing materials (including reports, briefings, memos) to the Association’s membership.
Participates in strategic decision making for the SCHA Quality and Patient Safety Program.
Prepares written papers and reports for publication, and facilitates work groups/task forces as needed.
Assists in developing presentations for the Association’s staff as necessary to ensure consistent messages from all levels of the organization. Works closely with the public relations staff during presentation development. Skilled at making presentations available to the membership, as appropriate, through electronic media such as e-mail and the web site.
Works with Association staff on electronic communications, data management, and website information regarding the SCHA Quality and Patient Safety Program.
Where applicable, assists with additional projects related to areas of expertise including but not limited to public health, hospital administration, communications, health care access, and marketing.
Performs other tasks and duties as may be identified by the Vice President for Quality and Patient Safety, Senior Vice President for Quality and Patient Safety, or President.
The applicant must demonstrate ability to work collaboratively within a team.
The applicant must be creative, well spoken, and articulate in order to effectively communicate with all levels of hospital staff as well as other diverse external organizations and agencies, allied health care organizations, other state hospital associations, and quality improvement organizations.
Must be able to travel as necessary.

Education/Experience

Bachelors degree required; Masters degree preferred
Nursing or other healthcare related clinical discipline
At least 5 years hospital clinical work experience
Knowledge in data interpretation
Team project leadership

Internal Relationship

This position must work closely with the SCHA Quality and Patient Safety Team and other SCHA staff to meet the objectives established by the Association and the SCHA Board of Trustees. Will assist the SCHA Quality and Patient Safety team in the development of policies, procedures, and positions as necessary, and provide data as necessary to support the Association’s positions.

External Relationships

Maintain good working relationships with diverse external organizations and agencies, allied health care organizations, other state hospital associations, and quality improvement organizations. Must be able to travel as necessary.

Administrative Coordinator

Status

Full time, 75% Hospital Engagement Network Contract and 25% SCHA

Supervisors

Vice President, Quality Improvement and Patient Safety

Director, Education Services

Qualifications

Minimum of high school diploma, supplemented by documented completion and mastery of desktop software products, such as: PowerPoint, Excel, Word, Outlook, etc, and clerical duties.

Basic Functions

Performs a wide variety of detailed and complex administrative, analytical and clerical support for the Quality and Patient Safety Team. Computer skills are a must.

Duties and Responsibilities

Administrative duties to include: typing; incoming/outgoing mail correspondence; initiating, screening, and answering phone calls in a timely manner; maintaining paper and electronic filing systems; copying, faxing, scanning documents; supporting, scheduling, and recording conference calls; and other related duties.
Assistance with data collection, data entry and summary collation. Including creating survey tools in Survey Monkey (or like tool)
Accurately prepares correspondence independently with minimal direction or supervision
Coordinates all arrangement and details for internal staff meetings, council or committee meetings, or other meetings as requested.
Serves as a resource to internal customers and SCHA members by responding to requests for information in a timely manner.
Proves timeline information and support to Quality and Patient Safety Team in anticipation of upcoming deadlines.
Coordinates and maintains mailing lists, email distribution lists, IMIS category codes, and other databases as requested.
Manages and coordinates the process to award continuing education credits to hospital or healthcare related professionals for quality and patient safety affiliated projects, grants, initiatives, etc. Key duties include:

Collaborating with program staff on the development of program agendas and determining CE needs
Assisting in calculating CE hours to be awarded
Working with outside CE credentialing bodies, such as, USC CME, SCMA, CCME, Inquisite, etc.
Assisting in coordinating the collection of all necessary CE documentation from speakers
Developing and maintaining CE file with all documentation
Developing sign-in sheet, electronic evaluation, certificate, etc.